Data Protection

C.I.F.: B-86635026
Glorieta de Quevedo, 8 6º Dcha. – 28015 Madrid
Phone: 910 065 008


In the personal data processing operations, NANOOK will respect the following principles:

  • Principle of lawfulness: personal data will be processed to the extent that at least one of the conditions foreseen for lawful processing is established: (i) when the data subject has given his consent; when the processing is necessary for (ii) the performance and management of a contract, (iii) the fulfillment of a legal obligation, or (iv) the pursuit of a legitimate interest of the company or third parties.
  • Principle of good faith and purpose limitation: personal data will be collected and processed for specific purposes communicated to the data subject and, in no case, for different purposes.
  • Principle of minimization and limitation of storage: only personal data that are adequate, relevant and not excessive will be processed, and only for the time strictly necessary for their respective purposes.
  • Principle of transparency: data subjects shall be clearly informed about the main characteristics and measures for the protection of their personal data, in particular, about the respective purposes of processing and possible transmission to third parties.
  • Principle of necessity of access: only employees and collaborators whose functions so require will have access to the personal data processed by NANOOK.
  • Contact data: name and surname, telephone, e-mail, address.
  • Identification data of natural persons: ID card / identification document.
  • Academic and professional data: training and qualifications, professional experience.
  • Bank details.
  • If you provide us with Personal Data of third parties, you guarantee that you have informed them about the purposes and the way in which we need to process their personal data.
  • If a third party has provided us with your data we will process it within the purposes set out in this Privacy Policy.

All personal data processed by NANOOK have been freely provided by the data subject.

In the event that personal data are included in the request, by persons who do not own them, the user must, prior to their inclusion, inform such persons of the points contained in the preceding paragraphs. NANOOK disclaims any liability for failure to comply with this requirement.

By providing your data by any of the means provided, you guarantee the accuracy of the data provided and agree to communicate any changes that occur in them.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service, we will mark some fields as mandatory, since they are data that we need to provide the service in question. Please note that if you choose not to provide us with this information, you may not be able to use those services or features or submit your request to us.

Where on the website we collect your information:

  • Through the registration form on the Website.
  • Through our email you can write to us and/or request the information you consider necessary to clarify doubts related to our services or about the operation of our website.

Users / surfers of the Responsible’s website.

We will treat your personal data provided through our web forms to:

  • Attend to requests, complaints and incidents transferred through our contact channels incorporated in the website.

Clients and suppliers.

We will treat your personal data provided for:

  • The management of the commercial relationship.
  • The provision of the services you have contracted us.
  • Administrative, accounting and tax management.
  • Respond to requests, complaints and incidents transferred through our established contact channels.
  • To comply with the legal obligations that are directly applicable to us and regulate our activity.
  • To protect and exercise our rights or respond to claims of any kind.

Job applicants

  • To assess and manage, where appropriate, your curriculum vitae for selection processes that fit your professional profile and to carry out the necessary actions for the selection and recruitment of personnel.

Video surveillance

  • Security of the facilities, having presence detectors with cameras that record images when the alarm is triggered.

Users / surfers of the Responsible’s website.

  • In the consent you have given us to process your data for the purposes indicated. The refusal to provide your personal data will lead to the impossibility of processing your data for the purposes mentioned.
  • To comply with the legal obligations that apply to us. In this case, the interested party may not refuse the processing of personal data.

Customers and suppliers.

  • The implementation, at the request of the data subject, of pre-contractual measures (estimates, order forms, service offers…).
  • Execution of a contract to which you are a party or implementation of pre-contractual measures.
  • Legitimate interest (sending requested information, answering queries raised…).
  • To comply with legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.

Job applicants.

  • In the consent you have given us to process your data in order to analyze it and if it meets our needs start the selection process.

Video surveillance

  • Legitimate interest of the Responsible.

The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected. Once this period has expired, we will keep your data duly stored and protected during the legally required statute of limitations. Once the statute of limitations has expired, we will delete the personal data.

Once blocked, your data will be inaccessible to NANOOK, and will not be processed by NANOOK, except to make them available to the Public Administrations, Judges and Courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.


The website does not make automated decisions nor does it elaborate profiles.


In order to fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to entities that support us in the services we offer you, namely:

  • Financial entities
  • Social Security
  • Tax Agency

Apart from those mentioned above, NANOOK will not transfer personal data to third parties, except by legal obligation. However, in the case of being transferred to a third party, the user will be previously informed requesting the express consent for such transfer. The entity responsible for the database, as well as those involved in any phase of the processing and/or the entities to whom the data has been communicated – in any case always with the corresponding authorization granted by the user – are obliged to observe professional secrecy and to adopt the levels of protection and the necessary technical and organizational measures within their reach to guarantee the security of the personal data, avoiding, as far as possible, unauthorized access, illicit modifications, theft and/or loss of data, in order to ensure the corresponding level of security of the files, according to the nature and sensitivity of the data provided by the users of this website.

During the treatment, NANOOK will carry out the foreseen legal transfers, management with banks and organizations or persons directly related to the responsible.


NANOOK does not perform any International Data Transfer.


You can exercise any of the rights explained below, just tell us the reason for your request and the right you want to exercise. If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity.

What are your rights when you provide us with your data?

Right of Access:

The interested party through the exercise of this right can know what personal data of yours are being processed by NANOOK, its purpose, origin or possible transfer to third parties and, in such case, has the right to access them.

Right of Rectification:

The interested party shall have the right to request NANOOK to rectify data that is inaccurate or incomplete, and must specify in the request which data he/she wishes to have modified.

Right of Cancellation:

The data subject shall have the right to request NANOOK to delete personal data concerning him/her when, among other reasons, they are inadequate or excessive or are no longer necessary for the purposes for which they were collected.

Right of Portability:

The data subject may receive the personal data provided in a structured, commonly used and machine-readable format, and be able to transmit it to another data controller, provided that this is technically possible.

Right to the Limitation of Processing:

The data subject, under certain circumstances, may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

Right of Opposition:

The data subject, with the right of opposition, may oppose the non-processing of his or her data in cases such as: advertising and commercial prospecting activities or when such processing is aimed at the adoption of a decision referring to you based solely on automated processing of your personal data.

Right to be Forgotten:

The data subject may request the deletion of personal data without due diligence when any of the cases contemplated occur. For example, unlawful data processing, or when the purpose for which the data was collected or processed has disappeared.

How to exercise the above rights?

The interested party can exercise his rights by sending a written request, with the reference “Data Protection”, attaching a copy of his ID card or equivalent identification document to:

  • NANOOK to the address, previously detailed, of the Data Controller, or.
  • The email account detailed above in the Contact of the Data Controller.

Right to withdraw the consent given:

The data subject may at any time revoke the consent given for the processing of his/her data by writing to NANOOK at the address, previously detailed, of the Data Controller, or the email address previously detailed in the Contact of the Data Controller, with the reference Data Protection, attaching a copy of his/her ID card or equivalent identifying document, without this revocation of consent affecting the processing based on the consent prior to its withdrawal.

Right to complain to the Control Authority:

In any case, the data subject may, if he/she understands that his/her rights have been violated, lodge a complaint with the Spanish Data Protection Agency, with address at Calle Jorge Juan 6, 28001 Madrid, telephone 901 100 099, and website


The person responsible for the file has adopted the legally required levels of security for the protection of Personal Data, and has installed all the technical means and measures available according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided, in order to ensure their privacy. And undertakes to comply with the obligation of secrecy regarding the data included in the file.

The user counts on the confidentiality and the duty of secrecy of all those who treat the data in name and on behalf of the same. Notwithstanding the foregoing, the user is aware of the possibility that the security of communications over the network is not invulnerable.

The user’s personal data are treated by NANOOK under the strictest confidentiality, adopting the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access and theft of personal data being processed.

For the management and storage of data uses Information Systems that involve the international transfer of information to third countries.


The communications that are made by e-mail or by any other electronic means, will be those necessary to manage your request.

In no case they will be used for different purposes or transferred to third parties. NANOOK is clearly positioned against ‘spam’, so in no case will use personal data for sending unsolicited commercial communications without your authorization.

However, they will be those that have been expressly consented or authorized by the recipients in accordance with Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, except as provided by Article 21.2 of the same Law, in the wording given by the First Final Provision of the new General Telecommunications Law.


NANOOK has a corporate profile on the social networks Facebook, Linkedin and Instagram. Thus, under the provisions of the Personal Data Protection regulations, NANOOK is “Responsible for the processing of your data” because of the existence of such profiles on social networks and the fact that you follow us and we can follow you.

The above means that, if you decide to join our corporate profile as a follower or by giving a “Like” or a “Like” to our contents or profile, you accept the present policy, where we explain your rights and how we use your data.

As the party responsible for the processing of your data, we guarantee confidentiality in the processing and compliance with your rights, always under the effects of the aforementioned regulations.

On the other hand, we inform you that we will use these social networks to announce news or relevant information related to the services we offer, or on topics that we consider to be of interest to you. Using the functionalities of these platforms, you may receive on your wall or in your profile news with this type of information.

However, we also let you know that there is no link between NANOOK and such platforms or social networks, so you will accept their policy of use and conditions once you access them and / or validate their notices, terms and conditions in the registration procedure, not being responsible NANOOK for the use or processing of your data that is done outside the strict relationship and provision of services indicated in this policy.


NANOOK reserves the right to modify its Data Protection Policy at its sole discretion, due to a change in regulations or organizational practice. Such modifications will be published on this website, providing the necessary resources to the user to access to read them. In any case, the relationship with the users will be governed by the rules in force at the precise moment of access to this website.

Date of last update: August 28, 2020